FAQ
Do the voltage, unit of measurement, and size of the product comply with American standards?
Please check the product description and pictures directly, or leave a message to ask the seller.
Where do you ship from?
The item ships from Willgetone's Transship Depot in China.
How long will it take to get my items?
It will take about 14-21 days after the items shipped from Willgetone's Transship Depot in China.
Can I give up the seller's gift or packaging to save shipping costs?
Yes, if you think the seller\'s gift or packaging is a prohibited or "Special" item or is too heavy to transship, it is better to notify us to give it up.
Which product's logistics classification is "Special"?
How to transship the products which logistics classification is "Special" by air?
We will arrange special logistics to transship them by air, and the cost will be 10-50% more than normal logistics.
Which products are forbidden to be transported by air?
Liquids, powders, pastes, flammable materials and single batteries are prohibited from being transported by air.
Which seller's gifts I will not be able to get?
We will not transshipthe seller's gift to you, if it is a prohibited item (such as liquids, powders, pastes, flammable materials or single batteries..).
How to transship the seller's gift which logistics classification is "Special" by air?
We will arrange special logistics to transship the product with gift together by air, and the cost will be 10-50% more than normal logistics.
Can I give up the seller's gift or packaging to save shipping costs?
Yes, if you think the seller\'s gift or packaging is a prohibited or "Special" item or is too heavy to transship, it is better to notify us to give it up.
Do you provide wholesale or international trade services?
Yes, we can provide one-to-one professional international trade services.
How can I contact your international trade service agent?
Please submit your contact email, our service specialists will take the initiative to contact you.